Last updated: August 8, 2026
These Terms govern your use of getmainstreetmedia.com and social media management services offered by Main Street Media (“we,” “us”). By using the site or purchasing services, you agree to these Terms.
We provide done-for-you social media management for local businesses on monthly retainers (and optional pilots), including content drafting, scheduling, optional engagement, reporting, and related deliverables described in your order form or plan tier. Scope is bounded by tier; work outside scope requires a written change order.
You agree to provide accurate business information, timely approvals, brand assets, and access to the social accounts we will manage. You are responsible for the legality of offers, claims, pricing, and images you supply. Delays in approvals may delay publishing; we are not liable for missed dates caused by late client input.
Content is submitted for your review. Unless otherwise agreed in writing, content not rejected within 48 hours of delivery may be treated as approved for scheduling. You may request reasonable revisions within your plan’s bounds.
Fees are as stated on the pricing page or your order form. Retainers are billed in advance on a monthly cycle. Late payments may pause services. Pilot pricing, if offered, is limited and may require a testimonial/referral as described in the pilot offer.
Note: Payment processing depends on completed business setup. Until then, we may accept commitments and begin onboarding by agreement without collecting card payments online.
Unless an order form says otherwise, services are month-to-month. Either party may cancel with 30 days’ written notice (email is fine). You remain responsible for fees through the notice period. We may suspend or terminate for non-payment or material breach.
Upon full payment for the applicable period, you own final creative deliverables produced specifically for your account (captions and graphics as delivered). We retain the right to use anonymized process knowledge and non-confidential portfolio examples unless you opt out in writing. Our site, templates, and tools remain our property.
Publishing is subject to third-party platform terms (Meta, Google, etc.). We are not responsible for account bans, algorithm changes, outages, or policy enforcement by those platforms.
We provide professional services and reporting. We do not guarantee specific follower counts, revenue, rankings, or lead volumes. Results vary by market, offer, reviews, and your operations.
Services and site are provided “as is” to the fullest extent permitted by law. Our total liability arising out of the services or these Terms is limited to the fees you paid us in the three (3) months before the claim. We are not liable for indirect, incidental, or consequential damages (including lost profits).
You agree to indemnify us against claims arising from content or offers you provide, your products/services, or your misuse of the services.
You may not misuse the site (scraping that degrades service, attempting unauthorized access, or illegal activity). Sample portal content is illustrative.
We may update these Terms by posting a new version with a revised date. Continued use after changes constitutes acceptance. Material changes to active paid engagements will be communicated to the account email on file.